Ordering and delivery

Our Customer Services team are here to assist you and ensure that ordering our products is simple and straightforward.

ordering-and-delivery-2-sq

Quick and easy process

We take pride in getting your orders to you quickly and conveniently. Whether you need a last-minute delivery or want to stock up on customer favourites, our dedicated team ensure a satisfying experience.

You can place your orders via EDI or send us a message through the Contact page.

Should you wish to discuss your order, a member of the team will be happy to help, call 0330 041 5474.

To meet our cut-off deadlines, manual orders should be placed by 3.00pm and EDI orders by 2.00pm each weekday.

Quick access

image

Where to buy

image

BIM Library

FAQ about ordering and delivery

Here you will find answers to the most frequently asked questions regarding our services for ordering and delivery.

Where can I get a price offer for my project?

Our network of trusted stockists can provide quotes for your project, making it simple to find the perfect solution. For complex or large-scale projects, our dedicated sales team are here to help. Please reach out through our contact form and one of our sales managers will be in touch to discuss your specific needs.

Where can I find information about my orders, the status of my quotations, my invoices, etc.?

Contact our customer service team on 0330 041 5474 or through the Contact form.

Where can I buy Myson product in my area?

Check our our Where to Buy section for stockists in your area

How can we help you?

Whether you are a specifier, installer, architect, planner, wholesaler or end-user, choose a category and we will be happy to take care of your request.

image

Technical advice

Trade customers can request advice from our in-house technical experts.

image

FAQ's

Find quick answers to most frequently asked questions.

image

Customer services

Contact us to get fast support.